Information we collect
When you request a quote through this site, WhatsApp, SMS, phone or email, we may receive your name, phone number, business name, service address and the message you send us, plus any photos you attach.
The site itself does not use accounts, logins or payment forms. We never ask for card or bank details through this website.
How we use it
We use your information for one purpose: to prepare your quote, confirm coverage and schedule the service. We may contact you on the number or email you provided to follow up on that request.
We do not sell, rent or trade your information, and we do not use it for third-party advertising lists.
Who processes it
Form submissions are processed by Netlify, which hosts this website. Messages sent through WhatsApp are handled by WhatsApp (Meta Platforms). Email is handled by Google. Each of those services has its own privacy policy.
Analytics
We use Google Analytics 4 to understand which pages are visited and which contact buttons are used. IP addresses are anonymized. No personal data entered in forms is sent to analytics. You can opt out with a browser extension or by blocking cookies for this site.
Retention
Quote requests and related messages are kept for up to 12 months after the last contact, then deleted unless you have become an active account, in which case we keep the records needed to service that account.
Your rights
You can ask us at any time to see, correct or delete the information we hold about you. Email ecowindowcleaningeco@gmail.com or message +1 214-576-8556 and we will handle it within 10 business days.
Changes
If this policy changes, the new version will be posted on this page with a new effective date.